PERSONAL INFORMATION COLLECTED
When you visit Arctiq, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, when you browse Arctiq, we collect information about individual web pages or products you visit, websites or search terms from which you arrived at Arctiq, and information about how you interact with Arctiq. We call this information "Device Information."
We collect Device Information using the following technologies:
COOKIES
We use the following cookies:
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session_id: a unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.). -
_shopify_visit: no data is retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits. -
shopify_uniq: no data is held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a shop per unique customer. -
cart: a unique identifier, persists for 2 weeks, stores your shopping basket information. -
_secure_session_id: unique session identifier. -
storefront_digest: unique identifier, undefined if the shop has a password, used to determine whether the current visitor has access.
LOG FILES
"Log files" monitor Arctiq activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
WEB BEACONS, TAGS, AND PIXELS
"Web beacons," "tags," and "pixels" are electronic files that record information about the way you browse Arctiq.
When you make or attempt to make a purchase through Arctiq, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. This automatically collected information is referred to as "Order Information."
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we collect to process any order placed through Arctiq (including processing your payment information, arranging shipment of your order, and providing you with invoices and/or order confirmations). Additionally, we use Order Information to communicate with you, assess potential fraud or risk, and, where it matches your stated preferences, provide you with information or advertisements about our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with Arctiq and to assess the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online shop - for more information on how Shopify uses your Personal Information, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - for more information on how Google uses your Personal Information, please visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertising or marketing messages that we think may be of interest to you.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the details below. Additionally, if you are a European resident, please note that we process your information to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will keep your Order Information on file unless and until you ask us to delete it.
CHANGES
We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
CONTACT US
To find out more about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us by email at contact@arctiqwear.com.