Processing & Delivery Times
At Arctiq, we are committed to delivering your orders as quickly and efficiently as possible.
- Processing Time: Orders are processed within 24-48 hours after payment confirmation (excluding weekends and public holidays).
- Shipping Time: Delivery takes approximately 6 to 12 business days depending on the destination and local courier efficiency.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
Shipping Fees
- Standard shipping: Free
- Express shipping: Currently unavailable.
Tracking Your Order
To track your order, please use the tracking number provided in your shipping confirmation email and enter it on 17track.net.
If you experience any delays or issues with your shipment, please contact our support team at contact@arctiqwear.com.
Possible Delays
Due to high demand and external factors such as customs processing or local courier delays, some shipments may take slightly longer than expected. We appreciate your patience and understanding.
Wrong Address or Failed Delivery
If an incorrect address is provided at checkout, or if a delivery attempt fails, we are not responsible for lost packages. Please ensure that your shipping details are correct before placing your order.
Contact Us
For any questions related to your order, feel free to reach out to our support team at contact@arctiqwear.com. We’re here to help!